Modification History
LGADMIN528A Release 2: Layout adjusted.
LGADMIN528A Release 1: Primary release.
Unit Descriptor
This unit covers representing the interests of the council or organisation in forums. The unit outlines the knowledge and skills required to advocate on behalf of the council or organisation, and to represent the issues and interests of the council in forums within the organisation and with the community, individuals and other organisations.
Application of the Unit
This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a Unit of Competency |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the Range Statement. Assessment of performance is to be consistent with the Evidence Guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Establish the representative role and process |
1.1 The role, processes and conditions of representation are determined with individuals and key groups . 1.2 Relevant objectives to be pursued are identified in accordance with organisational priorities. 1.3 Strategy is developed to provide a framework for pursuing promotion of relevant interests. 1.4 Strategy is developed in accordance with legislative and regulatory requirements. 1.5 Purpose and objectives of the strategy are clearly determined and promoted. |
2. Implement the advocacy strategy |
2.1 Appropriate strategic alliances are identified and developed. 2.2 Opportunities to reflect, promote and represent relevant interests are created in accordance with the strategy. 2.3 Collaborative planning and action are promoted and supported. 2.4 Potential areas of conflict are identified and strategies are implemented to address them. 2.5 Potential impact of decisions is calculated and assessed in terms of objectives and priorities. 2.6 Reports and feedback are provided to key people in accordance with organisational requirements. |
3. Represent the council's position |
3.1 A positive image of council is promoted. 3.2 Issues, policies and practices are effectively communicated in writing and orally to a range of audiences. 3.3 Interpersonal communication meets the needs of the audience and the objectives of the representation. 3.4 Council's position is conveyed in a positive manner that contributes to consensus. |
4. Evaluate effectiveness of representation |
4.1 Decisions are analysed and reported against agreed objectives. 4.2 Appropriate follow up with key stakeholders is undertaken to obtain feedback to maximise effectiveness. 4.3 Adjustments to the strategy are implemented in response to the evaluation. |
Required Skills and Knowledge
This describes the essential skills and knowledge and their level, required for this unit |
Required Skills |
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Required Knowledge |
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Evidence Guide
Overview of assessment requirements |
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated. |
Critical aspects of evidence to be considered |
The demonstrated ability to:
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Context of assessment |
Competency is demonstrated by performance of all stated criteria, with particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope of the Range Statement. Assessment must take account of the endorsed Assessment Guidelines in the Local Government Training Package. Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment. Assessment should reinforce the integration of the key competencies for the particular AQF level. Refer to the key competency levels at the end of this unit. |
Relationship to other units (prerequisite or co-requisite units ) |
To enable holistic assessment this unit may be assessed with other units that form part of the job role. |
Method of assessment |
The following assessment methods are suggested:
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Evidence required for demonstration of consistent performance |
Evidence should be collected over a set period of time that is sufficient to include dealings with an appropriate range and variety of situations formal and informal, involving different type problems and clients. |
Resource implications |
The learner and trainer should have access to appropriate documentation and resources normally used in the workplace. |
Range Statement
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. |
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Representation may include: |
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Individuals and key groups may include: |
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Strategy may include: |
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Opportunities may include: |
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Unit Sector(s)
Administration